For the purposes of these Conditions, a return shall be deemed to be generated by a defect, tare or receipt of an erroneous product, size change or withdrawal, otherwise NO returns are accepted.

In accordance with the provisions of the revised text of the General Law for the Defense of Consumers and Users approved by Royal Legislative Decree 1/2007 of November 16, specifically in Article 68 and following, as well as other complementary laws, the user, duly identified, has the right to withdraw from the contract agreed with POMPEU during a period of fourteen (14) calendar days from its conclusion, without stating the reason and without incurring any cost for such withdrawal.

For the purpose of calculating the fourteen (14) calendar days in which the user can freely withdraw, it is provided that the conclusion of the contract that binds the user and POMPEU shall be deemed produced since the user has received the order at the address provided by the user.

To exercise their right of withdrawal, the user, duly identified with your ID card, passport or any other document accepted by law for identification may use any of the following means:

  1. By filling out the withdrawal form provided below.

Date (number/month/year):

Mr./Mrs._____________________________________, of legal age, with DNI/NIE/Passport_________________, in accordance with the provisions of Articles 68 and following of the Revised Text of the General Law for the Defense of Consumers and Users, approved by the Royal Legislative Decree 1/2007, of November 16, declares his willingness to WITHDRAW from the purchase and sale service, agreed with POMPEU, on _____ of ________ of 202_.